SERIOUSLY NEED TO IMPROVE THEIR PROCESS Jan 2, 2015 15:34:42 GMT -5 Quote Select PostDeselect PostLink to PostMemberGive GiftBack to Top Post by hairyscarylarry on Jan 2, 2015 15:34:42 GMT -5 I would file a complaint with the BBB (free) if they don't reimburse you your losses, since it was their error.