Post by labrat1981 on May 1, 2014 13:34:02 GMT -5
Received this email:
We would like to say 'thank you' for participating in and supporting our clinical research studies. We are grateful for your time and are committed to making our processes more efficient and easier for you to use.
That is why we have partnered with a new internal call center. We are hoping this will improve the quality of information shared with you, as well as, the time it takes to recruit to a study. Trained, dedicated representatives will be available between 7 a.m. to 8 p.m. Eastern Standard Time (6 a.m. to 7 p.m. Central Standard Time). If you need to reach us outside of those hours, there is a 24-7 automated system where you can leave a message. The call center numbers for each clinic will remain the same:
Dallas: 866-429-3700
Daytona Beach: 877-851-1061
Evansville: 866-913-4434
Madison: 800-732-2528
Again, we value your participation and hope our new call center makes it easier and more efficient to recruit to a study. Let us know if you have any questions or concerns. Don't forget to check us out on Facebook & Twitter @ TestWithTheBest and visit TestWithTheBest.com to check out our latest studies. If you need to reach us directly, please contact us at participate@covance.com.
We would like to say 'thank you' for participating in and supporting our clinical research studies. We are grateful for your time and are committed to making our processes more efficient and easier for you to use.
That is why we have partnered with a new internal call center. We are hoping this will improve the quality of information shared with you, as well as, the time it takes to recruit to a study. Trained, dedicated representatives will be available between 7 a.m. to 8 p.m. Eastern Standard Time (6 a.m. to 7 p.m. Central Standard Time). If you need to reach us outside of those hours, there is a 24-7 automated system where you can leave a message. The call center numbers for each clinic will remain the same:
Dallas: 866-429-3700
Daytona Beach: 877-851-1061
Evansville: 866-913-4434
Madison: 800-732-2528
Again, we value your participation and hope our new call center makes it easier and more efficient to recruit to a study. Let us know if you have any questions or concerns. Don't forget to check us out on Facebook & Twitter @ TestWithTheBest and visit TestWithTheBest.com to check out our latest studies. If you need to reach us directly, please contact us at participate@covance.com.
