recent problems

[montgomery]

Has anyone else noticed problems with quintiles lately?  Specifically trying to screen for another study after your current one finished?  It has been more than the required 30 days since my last study but they keep telling me I can't screen because the my file for the previous study hasn't been closed?  I asked if they could close it and the phone rep told me to 'just call back in two weeks."  Two weeks!?  I have volunteered at quintiles before and they have always been on top of things.  Now it seems they can't or won't do anything on time.  I know at least one other person who had the same experience within the last 3 months.  Anybody else have this issue or know how to work around it?

[rapunzel]

This is an older post by still relevant.

I had this happen at another facility. They insisted my final end of study urinalysis was abnormal and asked me to confer with my regular Dr when I got home.

I did. Got a urinalysis that was normal. No issues. They wouldnt accept it, wanted another. I did another the following week. Had my Dr fax it to them with my chart notes, confirming no abnornality. They still havent closed me oit of the study months later.

I called “ subject relations” who looked into it, apologized, said Id done everything required, but the Dr refused to sign off.

Im told I can’t screen for anything else there, but it wont keep me from participating elsewhere.